Shipping policy

Shipping Policy

Atrio1710 is committed to ensuring prompt and safe delivery for every order placed on our website. Below you will find all the information regarding costs, shipping times, and delivery methods.

1. Shipping Countries

We currently ship to the following countries:

• Italy (including islands and remote areas)

• European Union

• Other countries

2. Shipping Costs

Shipping costs may vary depending on the destination and total order amount:

• Italy:

• Standard Shipping: €9.00

• European Union:

• Standard Shipping: €19.00

• Other Countries:

• Standard Shipping: €29.00

3. Delivery Times

Delivery times vary depending on the destination and shipping method selected:

• Italy:

• Standard Shipping: 2-3 business days

• European Union:

• Standard Shipping: 4-5 business days

• Other Countries:

• Standard Shipping: 5-7 business days

Note: During holidays or promotional periods, delivery times may be delayed. Atrio1710 is not responsible for any delays due to the shipping service.

4. Shipment Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number and a link to track your shipment. You can check the status of your package at any time.

5. Non-Delivery or Shipping Problems

If you are unable to receive your package or have any shipping issues (e.g., damaged package, missing or incorrect product), please contact our customer service at web@atrio1710.it within 48 hours of receiving your order or the estimated delivery date.

6. Changing the Shipping Address

Once your order is complete, you cannot change the shipping address. Please carefully check your shipping details before completing your purchase.

7. Customs Duties and Import Taxes

For orders shipped outside the European Union, any customs duties or import taxes will be the responsibility of the customer. These costs vary depending on the destination country and are calculated by local customs authorities.

8. Deliveries to Remote Areas

For deliveries to remote areas, longer shipping times and additional costs may apply. You will be notified by email if there are any changes to delivery times or costs.

9. Shipping Contact Information

For any questions or assistance regarding shipping, you can contact us by email at web@atrio1710.it or through our customer service team.